Reviews Of WaterSide at RiverPark Place

The management here really does not want to rent out their apartments. I have tried 3 separate times to come in and view the 1700 building now. Each time they have come up with an excuse to show the apartments. I walked in today just for them to tell me they are a week out from showing an apartment, I have went to multiple other luxury apartments and they showed me an apartment right away. The lady in the office is very unprofessional and now makes sense why there is so many units still available. They must only show one apartment a day. For the apartments being over $2000 a month, you would think to receive better service, but all you get is young dumb girls that are not willing to do their job. Good luck to anyone willing to rent here. I live here about 3 years ago and the management staff was much better and friendlier. I will take my business elsewhere.

I lived in the 1700 building for 14 months. I want to give this place a 5 star because the actual apartment was perfection! I was the first to live in my apartment so it was in great condition. The appliances are as good as you would have in a home. The space was plenty for one person. The apartment was on the first floor and I never heard people beside me or above me or even in the garage below me. My electric bill was never over $40. My water ran about $30. The only thing I didn’t love about the apartment was the washer and dryer was in the clothes closet. I didn’t have a ton of space for clothing but it worked. So why a 4 star and not a 5? The external doors were broke often. The garage door was broke 3-4 times while I lived there and it was inconvenient to pull up the the garage door and no sign was posted to let you know to go to the opposite end. Just inconvenient. There were side doors and access doors into the garage and building but the keys did not work on them so you had to go all the way around the building to get in (after a walk or while using the grill). There were too many keys to have to use...garage key, apartment key, amenities access key. Many apartments in the area have one key that allows you into every part of the building. Only the person renting can use the pool. You could take a guest however they had to pay to get in. When my kids came to visit- it didn’t seem fair to have to pay extra for them. I understand this keeps the crowds down however a few guest passes seem like a better way to handle this issue. The biggest problem that made me want to give a 3 rating was parking or the lack of. There was very little parking for guests. I was in the 1700 building so my guests would have to park several 100 steps away to get to my apartment. When it is raining and snowing, this is a problem. Even parking far away was limited. The complex suggests parking at the marina however for my older mother, that was impossible because she would have had to walk up the hill all the way to the front of the building (again no side access) to get into my complex. All in all, my actual apartment deserved a 5 but outside the apartment deserves a 3. I truly loved my apartment and the staff was pleasant. Covid made things odd but that is everywhere. Oh, the city view is amazing but the woods view gives you a sense of peace. Very private if you like to have a little time away from it all. The balcony itself is worth the rent.

I enjoyed my 7 month stay at Waterside very much. I felt safe because you have to have a key to enter the building. I lived in the west building which was pet friendly and never saw pet waste in the hallway or anything. The only reason I give 4 stars is because of the street noise and the train. If your apartment is on the road-side, be prepared for the train to be loud at 9pm and 630am most days of the week. Other than that, everything was great and the staff was friendly. Would still recommend, just get on the river side.

Update ++++ 10/1/20 We've now lived at Waterside for nearly 6 years. We moved into a different apartment but still at Waterside. During COVID, the office staff and maintenance team continue to be super helpful and ensuring safety of everyone at Waterside is top-of-mind. For instance, earlier today I let the office know there was a funky smell near the elevator on our floor ... a person was dispatched in minutes and she (I think her name is Larrie) scrubbed and disinfected the carpet ... we give Larrie huge kudos. It is nice to live in a place which really feels like a tight-knit neighborhood. From 2018 I've lived at WaterSide at RiverPark Place for 3+ years. The location is great --- close to the city, walking bridge, bike paths, playgrounds, splash park, Ohio River, Falls of the Ohio, open fields/spaces, etc. The apartment walls are thick ... I've never heard my neighbors. I've never had to complain about any of my neighbors ... everyone is respectful and courteous. The apartment itself is very nice; ATT fiber-optic cable/internet works as well as any other cable/internet company I've ever had; whenever I've needed maintenance (garbage disposal jammed/stuck; electronic lock/smoke detectors' batteries needing replaced; new HVAC filters) the team is very responsive and helpful making things right; UPS/Fedex packages can be picked up at the office or the staff will deliver to your apartment door (if UPS/Fedex do not leave at your door). The pool is great, clean, and nearly empty most of the time ... it is like having our own private pool with 2 lifeguards on duty. The office staff (Meagan, Lindsey, Sarah, Claire, and Gerome) are super-friendly, professional, helpful, responsive, and kind. The building is safe and secure ... as is the garage. Multiple trash-chutes on each floor make throwing trash away simple. My only complaint, as voiced by others, is the fact each tenant has to pay a share of the electricity bill for the common areas of the entire building/complex --- I've never experienced this at any other apartment --- but, as the bumper stickers around town say ... keep Louisville weird... and this electricity-thing is weird.

Update ++++ 10/1/20 We've now lived at Waterside for nearly 6 years. We moved into a different apartment but still at Waterside. During COVID, the office staff and maintenance team continue to be super helpful and ensuring safety of everyone at Waterside is top-of-mind. For instance, earlier today I let the office know there was a funky smell near the elevator on our floor ... a person was dispatched in minutes and she (I think her name is Larrie) scrubbed and disinfected the carpet ... we give Larrie huge kudos. It is nice to live in a place which really feels like a tight-knit neighborhood. From 2018 I've lived at WaterSide at RiverPark Place for 3+ years. The location is great --- close to the city, walking bridge, bike paths, playgrounds, splash park, Ohio River, Falls of the Ohio, open fields/spaces, etc. The apartment walls are thick ... I've never heard my neighbors. I've never had to complain about any of my neighbors ... everyone is respectful and courteous. The apartment itself is very nice; ATT fiber-optic cable/internet works as well as any other cable/internet company I've ever had; whenever I've needed maintenance (garbage disposal jammed/stuck; electronic lock/smoke detectors' batteries needing replaced; new HVAC filters) the team is very responsive and helpful making things right; UPS/Fedex packages can be picked up at the office or the staff will deliver to your apartment door (if UPS/Fedex do not leave at your door). The pool is great, clean, and nearly empty most of the time ... it is like having our own private pool with 2 lifeguards on duty. The office staff (Meagan, Lindsey, Sarah, Claire, and Gerome) are super-friendly, professional, helpful, responsive, and kind. The building is safe and secure ... as is the garage. Multiple trash-chutes on each floor make throwing trash away simple. My only complaint, as voiced by others, is the fact each tenant has to pay a share of the electricity bill for the common areas of the entire building/complex --- I've never experienced this at any other apartment --- but, as the bumper stickers around town say ... keep Louisville weird... and this electricity-thing is weird.