Update ++++ 10/1/20
We've now lived at Waterside for nearly 6 years. We moved into a different apartment but still at Waterside. During COVID, the office staff and maintenance team continue to be super helpful and ensuring safety of everyone at Waterside is top-of-mind. For instance, earlier today I let the office know there was a funky smell near the elevator on our floor ... a person was dispatched in minutes and she (I think her name is Larrie) scrubbed and disinfected the carpet ... we give Larrie huge kudos. It is nice to live in a place which really feels like a tight-knit neighborhood.
From 2018
I've lived at WaterSide at RiverPark Place for 3+ years.
The location is great --- close to the city, walking bridge, bike paths, playgrounds, splash park, Ohio River, Falls of the Ohio, open fields/spaces, etc.
The apartment walls are thick ... I've never heard my neighbors. I've never had to complain about any of my neighbors ... everyone is respectful and courteous.
The apartment itself is very nice; ATT fiber-optic cable/internet works as well as any other cable/internet company I've ever had; whenever I've needed maintenance (garbage disposal jammed/stuck; electronic lock/smoke detectors' batteries needing replaced; new HVAC filters) the team is very responsive and helpful making things right; UPS/Fedex packages can be picked up at the office or the staff will deliver to your apartment door (if UPS/Fedex do not leave at your door).
The pool is great, clean, and nearly empty most of the time ... it is like having our own private pool with 2 lifeguards on duty.
The office staff (Meagan, Lindsey, Sarah, Claire, and Gerome) are super-friendly, professional, helpful, responsive, and kind.
The building is safe and secure ... as is the garage.
Multiple trash-chutes on each floor make throwing trash away simple.
My only complaint, as voiced by others, is the fact each tenant has to pay a share of the electricity bill for the common areas of the entire building/complex --- I've never experienced this at any other apartment --- but, as the bumper stickers around town say ... keep Louisville weird... and this electricity-thing is weird.