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WaterSide at RiverPark Place |1800 Marinas Edge Way 100LouisvilleKY40206 | (502) 716-6710
WaterSide at RiverPark Place
1800 Marinas Edge Way 100
LouisvilleKY 40206
 (502) 716-6710
108
Our Reviews
4.8
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Reviews Of WaterSide at RiverPark Place

4.8 108 Reviews
Ryan Stodd
Ryan Stodd
Mar 19, 2022

YOU WILL LOVE LIFE AT WATERSIDE! I had the privilege of calling this place home from 2020 through 2022. The apartments are clean, bright and comfortable. Almost every unit has a fantastic view of some sort. The location is perfect. Being so close to downtown and all the major highways is a plus, all while enjoying the beauty and space that this property provides. I ran and walked the trails through all four seasons. The gyms offer a good deal of equipment and variety as well as great common spaces. The staff made my experience truly special. Maintenance was always quick to resolve any and all issues. The office was available and willing to answer any questions, address concerns and most importantly provide a friendly interaction. I can't think of one reason why anyone would want to pass up a chance to live here. Just do it, already!

Nikki Robinson
Nikki Robinson
Nov 16, 2021

I have lived at this complex for two years now and have had a good experience. The office staff are friendly and maintenance staff have always taken care of my issues in a timely manner (they even came to change a lightbulb in my unit because I didn't have a step stool). I don't usually write reviews, but felt compelled to do so after I witnessed a very nasty person interacting with staff today. It's very sad that people feel that they can talk down to others and be plain rude to people. I was impressed with the way the office staff handled the rude woman in the office, they really seemed to be trying to help her despite the woman being pretty unreasonable. I don't think I would have shown as much restraint as these ladies did. So Waterside Staff, in case you don't hear it enough, residents here appreciate you!

Kevin Murphy
Kevin Murphy
Jun 14, 2021

The management here really does not want to rent out their apartments. I have tried 3 separate times to come in and view the 1700 building now. Each time they have come up with an excuse to show the apartments. I walked in today just for them to tell me they are a week out from showing an apartment, I have went to multiple other luxury apartments and they showed me an apartment right away. The lady in the office is very unprofessional and now makes sense why there is so many units still available. They must only show one apartment a day. For the apartments being over $2000 a month, you would think to receive better service, but all you get is young dumb girls that are not willing to do their job. Good luck to anyone willing to rent here. I live here about 3 years ago and the management staff was much better and friendlier. I will take my business elsewhere.

Lori Meese
Lori Meese
Dec 29, 2020

I lived in the 1700 building for 14 months. I want to give this place a 5 star because the actual apartment was perfection! I was the first to live in my apartment so it was in great condition. The appliances are as good as you would have in a home. The space was plenty for one person. The apartment was on the first floor and I never heard people beside me or above me or even in the garage below me. My electric bill was never over $40. My water ran about $30. The only thing I didn’t love about the apartment was the washer and dryer was in the clothes closet. I didn’t have a ton of space for clothing but it worked. So why a 4 star and not a 5? The external doors were broke often. The garage door was broke 3-4 times while I lived there and it was inconvenient to pull up the the garage door and no sign was posted to let you know to go to the opposite end. Just inconvenient. There were side doors and access doors into the garage and building but the keys did not work on them so you had to go all the way around the building to get in (after a walk or while using the grill). There were too many keys to have to use...garage key, apartment key, amenities access key. Many apartments in the area have one key that allows you into every part of the building. Only the person renting can use the pool. You could take a guest however they had to pay to get in. When my kids came to visit- it didn’t seem fair to have to pay extra for them. I understand this keeps the crowds down however a few guest passes seem like a better way to handle this issue. The biggest problem that made me want to give a 3 rating was parking or the lack of. There was very little parking for guests. I was in the 1700 building so my guests would have to park several 100 steps away to get to my apartment. When it is raining and snowing, this is a problem. Even parking far away was limited. The complex suggests parking at the marina however for my older mother, that was impossible because she would have had to walk up the hill all the way to the front of the building (again no side access) to get into my complex. All in all, my actual apartment deserved a 5 but outside the apartment deserves a 3. I truly loved my apartment and the staff was pleasant. Covid made things odd but that is everywhere. Oh, the city view is amazing but the woods view gives you a sense of peace. Very private if you like to have a little time away from it all. The balcony itself is worth the rent.

Tobie Cross
Tobie Cross
Dec 28, 2020

I enjoyed my 7 month stay at Waterside very much. I felt safe because you have to have a key to enter the building. I lived in the west building which was pet friendly and never saw pet waste in the hallway or anything. The only reason I give 4 stars is because of the street noise and the train. If your apartment is on the road-side, be prepared for the train to be loud at 9pm and 630am most days of the week. Other than that, everything was great and the staff was friendly. Would still recommend, just get on the river side.

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